01
Grounded Answers
Replies come from your FAQs, brochures, price lists and policies, not from the open internet, and it says so when it does not know.
Conversational AI
New · Early accessConverse AI
Converse AI answers your customers on WhatsApp and your website in English, Tamil and Hindi, using only the information you approve, and hands the conversation to your team the moment it should.
WhatsAppWeb ChatEnglish · Tamil · HindiLead CaptureHuman Handoff
WhatsApp
Web Chat
English · Tamil · Hindi
Lead Capture
Human Handoff
How It Works
How Converse AI works
Every conversation answered from your own knowledge, with your team one tap away.
- 01Customer MessageWhatsApp or website chat
- 02UnderstandIntent and language detected
- 03RetrieveAnswer drawn from your approved content
- 04ActCapture a lead, book a slot, check a status
- 05Hand OverYour team picks up with full context
- 06LearnUnanswered questions surfaced weekly
Key Features
What it does
Grounded answers, real actions and a clean hand-off to people.
02
Multilingual
Understands and replies in English, Tamil and Hindi, including the mixed-language messages customers actually send.
03
Lead Capture
Collects name, number and requirement mid-conversation and sends it to your CRM, Google Sheet or inbox.
04
Appointments & Status
Books slots and looks up order or ticket status through your existing systems.
05
Team Inbox & Handoff
A shared inbox where staff take over any chat with the full history in front of them.
06
Gap Reports
A weekly list of questions it could not answer, so your content gets better every week.
Who It's For
Where it earns its keep
The teams that get the most out of Converse AI usually look like one of these.
Education & training
Admission and fee enquiries that arrive at 11 pm and go cold by morning.
Clinics & services
Appointment booking, timings and follow-ups without tying up the front desk.
Retail & D2C
Order status, returns and product questions on the channel customers already use.
Data & Safety
Built to be
trusted with your data.
AI is only useful in a business if it is predictable. These are the rules Converse AI is built around.
Guardrails on every reply
It will not invent prices, discounts or policies; anything outside approved content goes to a person.
Consent-aware
Opt-in and opt-out handled for WhatsApp messaging, with conversation logs you can export or delete.
No training on your chats
Conversations are used to serve your customers, never to train shared models.
Early Access
How the pilot works
Converse AI is new. We are onboarding a small number of pilot customers and shaping the product around them, so you get our engineers' direct attention.
01
Scope on a real sample
Share a representative sample of your data or conversations and the outcome you need. We tell you plainly whether it is a good fit.
02
Run it alongside your team
The pilot runs next to your current process, so nothing depends on it until the results are in front of you.
03
Decide on the results
You see measured accuracy and time saved on your own data, then decide whether to roll it out.
Working With Us
From first call to go-live
The same engineers who build our products deploy and support them.
01
Walkthrough on your data
We start with a session on your actual process and a sample of your real data, not a slide deck.
02
Configured, not rebuilt
Fields, workflows, roles and reports are set up to match how your team already works.
03
Rolled out in slices
One team or site goes live first; the rest follow once it has proved itself.
04
Supported by the builders
The engineers who wrote it handle your support tickets and change requests.
Related Products
Works well with
See it on
your own data.
Tell us how the work is done today. We will show you what Converse AI changes, and be straight with you if it is not the right fit.